Privacy Policy
Effective Date: July 27, 2026
Kitchen Hardware ("we," "our," or "us") is operated by Michael Allison Holdings LLC. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit or make a purchase from our website.
Information We Collect
Information You Provide
When you place an order, create an account, or contact us, we may collect information including:
· Name
· Email address
· Billing address
· Shipping address (when applicable)
· Phone number (if provided during checkout)
· Account login information
· Order history
· Messages you send through our contact form or by email
You may browse most of our website without providing personal information.
Payment Information
Payments are securely processed by Stripe. We do not receive or store your full payment card information. Payment information is collected and processed directly by Stripe in accordance with its own privacy practices.
Automatically Collected Information
Like most websites, we automatically collect certain technical information when you visit our site. This may include:
· IP address
· Browser type and version
· Device information
· Pages visited
· Date and time of your visit
· Referring website
· Information necessary to maintain the security and functionality of our website
We use cookies and similar technologies that are necessary for website functionality, security, and maintaining your session while using the site.
How We Use Your Information
We use your information to:
· Process and fulfill orders
· Arrange shipping or local pickup
· Communicate with you regarding your orders or account
· Respond to customer service inquiries
· Detect and prevent fraud or abuse
· Maintain, improve, and secure our website
· Comply with applicable legal obligations
We do not sell your personal information.
Sharing Your Information
We share personal information only as necessary to operate our business. This may include:
· Stripe for secure payment processing
· Shipping carriers to deliver your orders
· Email service providers to send order confirmations and other transactional communications
These service providers receive only the information reasonably necessary to perform their services.
Customer Accounts
If you create an account, we store the information necessary to maintain your account, including your login credentials, order history, and account preferences. You are responsible for maintaining the confidentiality of your account credentials.
Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, maintain customer accounts, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security
We use commercially reasonable administrative, technical, and organizational measures to protect personal information. However, no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You may contact us to:
· Request access to personal information we maintain about you
· Request correction of inaccurate information
· Request deletion of your personal information, subject to applicable legal or business recordkeeping requirements
· Ask questions about how your information is used
Children's Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Kitchen Hardware
Operated by Michael Allison Holdings LLC
Email: admin@kitchenhardwarepgh.com
You may also contact us using the contact form available on our website or by direct message through our official Instagram account.